Top 5 Customer Engagement Tools That Your Business Should Use in 2021
Customer engagement can be described as an emotional connection a consumer feels towards a brand. Customer engagement has …
The Future of Cloud Computing Looks Bright
Due to the onset of the COVID-19 pandemic, businesses around the world are feeling a sense of urgency …
6 Ways to Reduce the Service Window – Upgrade your Customer Experience
In today’s world, all the banks are offering similar products and services. How does the customer choose one …
5 Words that Describe Customer Engagement of the Future
Customer engagement has irrevocably moved towards digital transformation post the beginning of 2020. The Annual Digital Trends report 2020 by …
Customer Service Time Check
During the pre-pandemic time, the theme of customer engagement was to delight the customers. However, post-pandemic, service agents …