Grid Classic
Top 5 Customer Engagement Tools That Your Business Should Use in 2021
Customer engagement can be described as an emotional connection a consumer feels towards a brand. Customer engagement has become an essential element …
The Future of Cloud Computing Looks Bright
Due to the onset of the COVID-19 pandemic, businesses around the world are feeling a sense of urgency to begin a digital …
6 Ways to Reduce the Service Window – Upgrade your Customer Experience
In today’s world, all the banks are offering similar products and services. How does the customer choose one over the other? Let …
5 Words that Describe Customer Engagement of the Future
Customer engagement has irrevocably moved towards digital transformation post the beginning of 2020. The Annual Digital Trends report 2020 by Econsultancy and Adobe state …
Customer Service Time Check
During the pre-pandemic time, the theme of customer engagement was to delight the customers. However, post-pandemic, service agents have been inundated with …
